FAQ - Frequently Asked Questions

First steps

• First steps in Webinaris - important information
• Creating a perfect webinar video (resolution, file format, etc.)
• FAQ - Frequently Asked Questions
• DPA / ADV / AVV / Sign contract for data processing according to GDPR
• Webinaris and the GDPR
• Do you realize that an automated webinar is not LIVE?

Features

• External moderators: Allow third parties to log into your webinars or the meeting room as moderators
• Copy a webinar to / from other users
• Actions in Viewer menu
• Change the standard-e-mails (Double Opt-In / Access Data)
• Activate / change / set / use Thank You Page
• Add / edit legal text links in footer (imprint, contact etc.)

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API / Interfaces

• HTML Universal Interface
• Zapier Universal Interface: Setting Triggers
• HTTP Universal Interface
• ActiveCampaign
• Webinaris API
• GetResponse

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Tipps & Tricks

• Recommended dimensions for images, backgrounds and logos in Landingpages
• Send file / attachment by e-mail
• Tips & tricks for testing a webinar
• Change link-text of placeholders
• The creation of a webinar video - please pay attention to these things
• Create incentives to buy through automatic chat messages

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Errors & Problems

• Someone couldn't attend my webinar - what happened?
• Note: "This registration form is currently not available. ".
• Which ports does Webinaris use?
• An Interface / API / Plugin doesn't work any more
• Please help us with bugs

Subscription, billing etc.

• Change billing interval (monthly / annual payment)
• Where can I find my bills?
• Cancel / pause membership / account & subscription
• Switching between tariffs

Other

• Verify Domain with Facebook
• Create a Facebook Custom- / Lookalike-Audience
• Add Digistore24 Social Proof Bubble to your webinar
• Information: Granting of a non-exclusive right of use
• Sell webinars / Offer paid webinars
• What is the difference between automated webinars and videos on my website?

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