If you have a dark gray menu on the left in your Webinaris account, you have the new version.
Click HERE to go to the section for the old version.
Click HERE for more information on the Webinaris versions.
In Webinaris you can log in to your webinars and the meeting room as a moderator at any time. You can also make employees, colleagues or partners external moderators so that they can moderate your events alone, with you or with others.
This is how you log yourself in as a moderator
Just open the menu 'Moderator Login' -> 'Login'. There you can choose for which event you want to log in.
How your employees, colleagues or partners can log in as moderators
We have described exactly how this works in this article: External moderators: External moderators: Allow third parties to log into your webinars or the meeting room as moderators
If you have a blue bar at the top of your Webinaris account, you have it old version.
Click HERE to go to the section for the new version.
Click HERE for more information on the Webinaris versions.
In Webinaris you have the possibility to log into the chat as an administrator and thus answer questions directly in the webinar.
I) How to log in to the chat as administrator
5 minutes before the webinar starts, the showtime will appear next to the webinar in the webinar overview. By clicking on the date you log into the chat as administrator.
II) How to write private messages
In the list of participants, click on the chat icon behind the user you want to write to privately:
III) Important note
If the chat is set to "Private", you can only write to participants privately. This means that you cannot write messages to all participants at the same time and it is mandatory to perform the step explained at "II) How to write private messages".
IV) Alternative solutions
In the menu "Communication" -> "Notifications" you can set that you want to be informed about chat messages by e-mail. This will allow you to send the answers to the participants' questions to their e-mail addresses after the webinar.
If you choose this method, it is advisable to inform the participants in the webinar that questions will only be answered by e-mail after the webinar. Therefor, a banner or a fictious chat message is enough. This message can read for example as follows:
"Attention: Questions will not be answered during the webinar. If you have any questions, just write them directly into the chat. One of our experts will then answer your questions by e-mail."