Change e-mail sender / Use custom e-mail address for sending

The name with which your Webinaris account is registered is automatically used as the sender of your e-mails. However, you have the opportunity to change the sender of your e-mails. How to do this is described below.

I) Change the sender name

To change the sender name, please proceed as follows:

1. open your webinar project

2. Navigate to the menu "Communication" -> "E-mails".

2. click on the "Edit" button at the bottom right of the "sender address" section

edit.PNG

3. click again on the edit button behind your sender address

4. click on "Save" and then on "Back".

II) Enter your own sender address / enter SMTP access data

1. open your webinar project

2. Navigate to the menu "Communication" -> "E-mails".

3. click on the "Edit" button at the bottom right of the "sender address" section

edit.PNG

4. click on "NEW SENDER ADDRESS" above

5. Enter all necessary data and click on "Save". You will find the settings of common e-mail providers in this article below. If your e-mail provider is not listed, a short Google search for "[name of e-mail provider] SMTP" is usually sufficient (NOTE: 1und1, all-inkl and Gmail work, but are not officially supported).

6. click on "Test" to test whether everything works

7. click on "Save" to save the settings

8. click on the "X" in the upper right corner to leave the menu

9. click on the e-mail address you just created on the right side to select it

10. click on "Close" in the upper right corner

11. click on "Save" in the upper right corner

III) Possible problem sources

1. It may be that your e-mail provider has set up that e-mails can only be sent to your own domain. Please contact your e-mail provider.

2. It is possible that your e-mail provider has deactivated SMTP for your address. Please contact your e-mail provider.

3. If suddenly no more e-mails are sent, this may be due to the fact that you may have changed your e-mail password.

IV) Settings of different e-mail providers

Your e-mail provider is not yet listed? If so, please send a short e-mail to info@webinaris.com - we will be happy to help you set it up, but we would also be happy to expand this list further with your support. 

All-Inkl.com

Wird leider nicht unterstützt 

Gmx.de

Name of sender Your name
Username (optional): leave empty
E-Mail Address: Your GMX Mail-Adresse
E-Mail Password: Your GMX Password
SMTP SSL/TLS: TLS
SMTP Adresse: mail.gmx.net
SMTP-Port: 587
Note: You first have to enable GMX to send e-mails via SMTP. More information HERE

 

Office 365

Name of sender Your name
Username (optional): leave empty
E-Mail Adresse: Your Office 365-Mail-Adresse
E-Mail Password: Your Office 365-Password
SMTP SSL/TLS: TLS
SMTP Adresse: smtp.office365.com
SMTP-Port: 587
Note:  

 

Outlook

Name of sender Your name
Username (optional): leave empty
E-Mail Address: Your Outlook-Mail-Adressen
E-Mail Password: Your Outlook-Password
SMTP SSL/TLS: TLS
SMTP Adresse: smtp-mail.outlook.com
SMTP-Port: 587
Note:  

 

T-Online

Name of sender Your name
Username (optional): leave empty
E-Mail Address: Your T-Online-Mail-Adressen
E-Mail Password: Your T-Online E-Mail Password
SMTP SSL/TLS: SSL
SMTP Adresse: securesmtp.t-online.de
SMTP-Port: 465
Note: You may have to create a T-Online e-mail password first. This is NOT your regular password to log in to T-Online. More HERE

 

Web.de

Name of sender Your name
Username (optional): leave empty
E-Mail Address: Your Web.de Mail-Adresse
E-Mail Password: Your Web.de-Password
SMTP SSL/TLS: TLS
SMTP Adresse: smtp.web.de
SMTP-Port: 587
Note: You first have to enable WEB.DE to send e-mails via SMTP. More HERE

 

 

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